According to Hudson, the common thinking is that a SME’s knowledge must be transferred to another person to continue being valuable; however, concepts such as lean and new technologies like artificial intelligence give organizations two additional powerful options to pursue. “Artificial intelligence doesn’t replace experts,” points out Hudson, a former factory manager with decades of operations management and “lean” experience at US, European and Asian electronics companies. “But it does allow people to quickly access key aspects of their expertise anytime, anywhere, on any device.”
In addition to his Keynote, Hudson will be leading a workshop that will give participants a hands-on opportunity to more fully understand and even start to create a knowledge management plan that helps them determine which knowledge to eliminate, automate or transfer. “We’ll drill down into the strategy a bit more, then do some practical, hands-on techniques that people can take back with them and use right away.”
For more information on the MTI Symposium, including the full conference schedule, or to register for this special event, visit www.mti-global.org/mtisymposium/about.